Upgrade Your Flights with Mastercard
Save time and enhance your travel comfort. Welcome to our pilot project for airline ticket upgrades. Upload your ticket details and get a chance to elevate your class. This service is available only for tickets purchased directly from airline websites. If the upgrade is successful, you will receive an email notification with your new ticket. If not, we’ll provide an explanation.
Answering Your Questions
If you have any questions about our taxi service, please contact us in any convenient way,
and also read the information below.
How to book a ride?
Booking a ride is easy! Simply visit our website, choose your pick-up and drop-off locations, select the date and time, and click ‘Book’. For added convenience, you can also book through our chat bot.
How can I start use chat bot?
To start using our chatbot, navigate to the chat option on our website or app. The chatbot will guide you through the booking process or help with common queries.
Do you provide transfer services from the railway?
Yes, we specialize in providing transfer services from the railway station to your hotel and back, ensuring a seamless travel experience.
Can I book a ride early in the morning?
Absolutely! Our services are available 24/7. You can book rides for any time, including early mornings, through our website or chat bot.
How many drivers do you have?
We have a robust team of professional drivers to ensure availability and timely service. Our fleet is constantly expanding to meet customer demand.
Why do you have a fee for booking in advance?
The advance booking fee ensures your ride is prioritized and guarantees driver availability, especially during peak times, providing you with peace of mind.
Can I call to vipstation by phone?
Yes, you can reach VIPStation by phone for bookings or inquiries. Our customer service team is ready to assist you. Check our website for the contact number.
Can I cancel my ride?
Yes, rides can be canceled through our website or chat bot. For full details on cancellation policies and possible fees, please refer to our terms of service.
Upgrade availability and cost reply: up to 2 hours
Performing a confirmed upgrade: 1 hour
Key Conditions & restrictions:
* Business class upgrades for tickets issued via travel agencies or third-party platforms may not always be possible, depending on the airline’s policies.
* Promo fare tickets and tickets with fare restrictions on upgrades are not eligible.
* Upgrade eligibility depends on the fare basis, seat availability, and airline-specific policies.
